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Check out if your remaining questions are frequently asked. If not – contact us!

FAQ
Frequently Asked Questions
About Us
How is Auto Direct different from other car-buying services?

We offer a fast, hassle-free process with competitive offers, no hidden fees, and outstanding customer service.

What happens to my car after you buy it?

Depending on the condition, we may resell it, auction it, or recycle it.

Do you sell vehicles to the public, or only to dealerships?

We primarily supply vehicles to dealerships and industry buyers.

Do you buy commercial or fleet vehicles?

Yes! We buy individual commercial vehicles as well as entire fleet inventories. Contact us for bulk sales.

Do you buy vehicles from out of state?

Yes, we can purchase vehicles from out of state, but additional documentation may be required.

Can I trade in my vehicle instead of selling it?

We focus on purchasing vehicles, but we may have trade-in options available. Contact us for details.

Car Specifics
Will you buy my car if it has high mileage or mechanical issues?

Yes! We buy vehicles in all conditions, including those with high mileage or mechanical problems. Our offer will reflect the car’s condition.

Will you buy my car if it’s not running?

Yes, we purchase non-running vehicles. The offer will depend on factors like age, condition, and market demand.

What types of vehicles do you buy?

We buy cars, trucks, SUVs, vans, and commercial vehicles. If you’re unsure whether we’ll accept your vehicle, contact us for more details.

Can I sell my car if it has an outstanding recall?

Yes, we can buy recalled vehicles, but any unresolved safety issues may impact the offer.

Do you buy leased vehicles?

Yes, in most cases, we can buy your leased vehicle. Check with your leasing company to confirm any restrictions.

Can I sell my car if I still owe money on it?

Yes, we can help pay off your remaining loan balance. If the amount owed exceeds our offer, you’ll need to cover the difference.

Process
How does the process of selling my vehicle to Auto Direct work?

Selling your vehicle to Auto Direct is simple. Start by getting an offer online or visiting our location. Once we assess your vehicle, we’ll provide a competitive offer. If you accept, we handle the paperwork and payment on the spot.

Do I need to make an appointment to sell my car?

No appointment is necessary, but scheduling one can help speed up the process. Walk-ins are always welcome!

How long does the selling process take?

Once we inspect your car and finalize the paperwork, the process usually takes less than 30 minutes.

Vehicle Valuation & Offers
How do you determine the value of my vehicle?

We consider factors such as the vehicle’s make, model, year, condition, mileage, and market demand to provide a competitive offer.

Can I get a quote online or over the phone?

Yes! You can start the process online by providing details about your vehicle. However, a final offer will be given after an in-person inspection.

Is your offer negotiable?

Our offers are based on fair market value and current demand. While we aim to give the best price upfront, we are open to discussions.

How long is my offer valid?

Typically, our offers are valid for a few days, but market conditions can change. Contact us if you need more time.

Do I need to have my car inspected before getting an offer?

No pre-inspection is required, as we evaluate your vehicle ourselves before making an offer.

What if I receive a higher offer from another company?

We strive to offer the best price. If you receive a better offer, let us know—we may be able to match or beat it!

Payment & Paperwork
How will I get paid for my car?

We offer fast and secure payment methods, typically by check or electronic transfer.

Do I need to provide a title to sell my car?

Yes, you need a valid title to complete the sale. If you still owe money on the car, we’ll help facilitate the title transfer.

What if I lost my car’s title?

You’ll need to request a duplicate title from your local DMV before selling your vehicle to us.

Do I need to bring my registration and insurance documents?

Registration helps verify ownership, but insurance is not required. Contact us if you have any documentation concerns.

Will you handle the paperwork for the sale?

Yes! We take care of all necessary paperwork to make the process hassle-free for you.

Are there any fees or costs involved in selling my car?

No! Our service is completely free, and there are no hidden fees.

Logistics & Pickup
Do I need to drop off my car, or do you offer pickup services?

You can drop off your car at our location, or we can arrange pickup in certain cases. Contact us for details.

Can I sell multiple vehicles at once?

Absolutely! We buy multiple vehicles, including fleet and commercial units.

Will I need to remove my license plate before selling my car?

Yes, in most cases, you should remove your license plates before completing the sale. Check your state’s regulations for specifics.